All changes and cancellations must be sent in writing (fax,letter or email) to Viajes Iberia Congresos. Hotels will not accept any changes or cancellations directly.

In the event of cancellation

• before 4 May 2010, the deposit will be refunded.
• between 5 May 2010 and 20 July 2010, the deposit will be charged as a cancellation fee. There will be no penalty for the reduction in the number of nights.
• between 21 July 2010 and 16 August 2010, two night's stay will be charged as the cancellation fee. There will be no penalty for the reduction in the number of nights.
• from 17 August 2010, the entire booking period will be charged (including reductions in the number of nights or no-shows)

Low-budget accommodation can be booked at the university halls of residence via the following website www.resa.es/eng from April 2010. Please check the booking conditions as these differ to those outlined above.

For reservations in youth hostels and other hostels, please note that no pre-bookings are possible through Viajes Iberia Congresos. You can, however, use the following websites to find lists of youth hostels and hostels, and then make your reservation directly. The rates for youth hostels and other hostels will start at approximately € 25 per night.